
CLOSED: Thanksgiving: Wednesday 11/26 and Thursday 11/27 and Friday 11/28.
Christmas: Wednesday 12/24 and Thursday 12/25 | New Years: Wednesday 12/31 and Thursday 1/1
Frequently Asked Questions
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Have questions? We’ve got answers!
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Whether you're planning your first visit, wondering about memberships, or just curious about what we offer, this page is here to help. Below, you’ll find answers to some of the most common questions we hear from our guests. If you don’t see what you’re looking for, feel free to reach out—we’re always happy to help!​​
Address
Hours
191 Farmington Ave.,
Berlin CT 06037
Tues - Sun: 10:00 am – 5:00 pm
Mon: CLOSED
Last admission at 4:30 pm
Contact
Admission
Adults $10.00
Seniors $8.00
Children $6.00
Children 3 and Under FREE
Members: FREE
860-827-9064

Is there parking?
Yes! We offer a free parking lot for all visitors.
Our onsite lot is conveniently located just steps from the entrance, making it easy to access the Nature Center and our exhibits. Parking is available on a first-come, first-served basis, and there is typically ample space during regular business hours.
During special events or busy weekends, the lot may fill quickly, so we recommend arriving early or checking our website or social media for event-specific parking guidance.
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Can I feed the animals?
No, feeding the animals is not currently allowed for the public.
While we know it can be a fun and memorable experience, our animals are on carefully managed diets created by our animal care team to ensure their health and well-being. Feeding them outside of these guidelines—even with the best intentions—can cause harm or disrupt their routines.
We do offer other engaging ways to learn about and interact with our animals during scheduled programs, keeper talks, and special events. Be sure to check our calendar or ask staff about upcoming opportunities!
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Is there a fee to come in?
Yes, there is an admission fee to visit.
Your admission helps support the care of our animals, maintenance of our exhibits and trails, and the educational programs we provide to the community. We strive to keep our rates affordable for families and individuals of all ages.
Discounts may be available for seniors, children, and members—and admission is often included or reduced for special events or reciprocal program participants. For the most up-to-date pricing, please visit our website or contact our front desk.
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Are you open during the winter?
Yes, we are open year-round!
No matter the season, there's always something to explore and enjoy. From snowy winter walks and cozy indoor exhibits to lively summer events and fall festivals, we offer engaging activities and programs throughout the year.
Please note that our hours and certain offerings may vary by season, holiday, or weather conditions—so it’s always a good idea to check our website or call ahead before your visit.​
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Can we play on the playscape when the Nature Center is closed?
No, the playscape is only open during our regular business hours.
For the safety of all visitors and the proper care of our facilities, the playscape is accessible only while our grounds are open to the public. This ensures that staff are present to monitor the area, perform maintenance as needed, and provide assistance if necessary.
We appreciate your understanding and encourage you to visit during our posted hours to enjoy the playscape and everything else we have to offer!
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I found an injured/abandoned animal, can I bring it to you?
No, we are not legally able to accept injured or orphaned wildlife.
Our organization does not have a licensed wildlife rehabilitator on staff, which is required by state and federal regulations in order to care for wild animals. Taking in wildlife without the proper permits can endanger both the animals and the people involved.
If you have found a wild animal in need of help, we recommend contacting a licensed wildlife rehabilitator or your local animal control office for guidance.
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Can I park in the lot after business hours?
No, parking in our lot is not permitted outside of regular business hours.
For the safety of our property, animals, and visitors, our parking lot is closed to the public when the facility is not open. Unauthorized vehicles may be subject to towing or ticketing.
We kindly ask that all guests plan their visit within our posted hours. If you have questions about special event parking or after-hours access, feel free to contact our staff in advance.

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